Refund policy

REFUND & RETURN POLICY — TRIFHAT LLC

At TRIFHAT LLC, we stand firmly behind the design and security of our products. We offer an unconditional 30-Day Money-Back Guarantee for all purchases of the TRIFHAT™ RFID Travel Pouch.

1. 30-DAY MONEY-BACK GUARANTEE
You have 30 calendar days from the date your tracking number confirms delivery to request a return or full refund. If you are not satisfied with your travel pouch for any reason, you are eligible for a replacement or a complete refund.

2. ELIGIBILITY CRITERIA
To be eligible for a return:
- The item must be in its original packaging or undamaged functional condition.
- Proof of purchase or your original Shopify order confirmation number is required.

3. HOW TO INITIATE A RETURN
To start a return or exchange:
- Email our official support team at support@trifhat.com with your Order Number (e.g., #TF1001) and the subject line "Return Request".
- Our support agents will respond within 24 business hours providing a prepaid return authorization and warehouse return address instructions.

4. DAMAGED OR DEFECTIVE ITEMS
Please inspect your order upon receipt. If the travel pouch arrives defective, damaged, or with faulty stitching/zippers, notify us immediately at support@trifhat.com with a brief photo of the defect. We will issue an immediate replacement at zero cost or issue an instant refund.

5. REFUND TIMELINE
Once your return is received and inspected at our fulfillment center, we will notify you of the approval. Your refund will be processed automatically to your original payment method (Credit Card, Debit Card, or PayPal) within 3 to 5 business days.

6. CONTACT INFORMATION
TRIFHAT LLC
Registered in New Mexico, USA
Entity ID: #7473826
Roswell, NM 88201, United States
Email: support@trifhat.com